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Old 10-17-2007, 12:45 PM   #1
mousie
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Default 8703e crashed

Please Login to Remove!

I installed this theme: RogersMJ.com: bPhone
on my 8703e and didnt see the warning about the software version before I installed it.

So now, on my screen, I see DATA abor... and it says reset below it. Whenever I remove the battery to reboot it just comes back to this screen and the bb is useless right now.

I've never used any of the bb desktop software, etc. and don't even have a cable.

Can anyone give me some suggestions on how to get back up and running again?

I'm on Verizon if that matters.

Thanks!
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Old 10-17-2007, 01:00 PM   #2
jeremyckitching
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Default

You will need to try the following solution:

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

I would also suggest that you install the Desktop Manager for future use, so that you can make backups of your data.
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Old 10-17-2007, 01:02 PM   #3
mousie
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What version of the software should I download? It gives you a lot of choices. I don't even have a cable for it.
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Old 10-17-2007, 01:04 PM   #4
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You can download the 4.2 Service Pack 2 version. And you WILL need to get a USB cable for the unit so it can connect to the computer.
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Old 10-17-2007, 01:06 PM   #5
BurningBerry
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are you have the OS 4.2.1 or later?

whatever, you need the desktopmanager, a usb cable and the newest firmware.

the desktopmanager (4.2sp2) you can get free @ blackberry.com https://www.blackberry.com/Downloads...36R39L5Y1m1Q**

and the latest os: http://www.blackberryforums.com/gene...2-1-107-a.html

and look here http://www.blackberryforums.com/rim-...arty-apps.html

BurningBerry
amicus certus in re incerta cernitur
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Old 10-17-2007, 01:12 PM   #6
mousie
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thanks for those links.

I have an 8703e Verizon. Will that OS work for me?
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Old 10-17-2007, 01:38 PM   #7
NJBlackBerry
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8700 software will not work on the 8703. You will need to get a cable, download and install the 8703 software to your PC, and follow the instructions above.
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Old 10-17-2007, 03:22 PM   #8
SCODonnell
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Quote:
Originally Posted by mousie View Post
thanks for those links.

I have an 8703e Verizon. Will that OS work for me?
The latest version of Verizon Wireless software for the BlackBerry is located here:
BlackBerry® Software Updates
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Old 10-17-2007, 04:59 PM   #9
Dawg
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Quote:
Originally Posted by BurningBerry View Post
are you have the OS 4.2.1 or later?

whatever, you need the desktopmanager, a usb cable and the newest firmware.

the desktopmanager (4.2sp2) you can get free @ blackberry.com https://www.blackberry.com/Downloads...36R39L5Y1m1Q**

and the latest os: http://www.blackberryforums.com/gene...2-1-107-a.html

and look here http://www.blackberryforums.com/rim-...arty-apps.html

BurningBerry
amicus certus in re incerta cernitur
please make sure you are giving correct links out to software before quoting another thread. You could have drove this guy crazy with him trying to load software thats not even compatible
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Old 10-17-2007, 05:01 PM   #10
mousie
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He gave me Verizon's site, which I'm assuming is correct.
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Old 10-17-2007, 06:05 PM   #11
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Quote:
Originally Posted by mousie View Post
He gave me Verizon's site, which I'm assuming is correct.
yes scoDonnell did the other guys gave you bad links
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