Had the same issue one 4 devices last Friday - including my handheld.
I noticed that my hourglass was spinning even when doing very basic things... Soft reset yielded a JVM 523. Tsupport had me wipe the HH with javaloader and reload the OS. During the activation, it 523'd @ 96%. I cracked open a brand new HH, and did and enterprise activation.... At 96% it also 523'd and died. Had 3rd level Tsupport on, but they couldn't help... They claimed I'd get a call back within 3hrs with a fix. I deleted my account from the BES, reloaded the OS on the handheld and re-activated. Everything is OK. The helpdesk was also able to apply the same fix to the affected user handhelds. Not sure what's going on, but it's not good....
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BB devices I've owned: 957 : 7750 : 7250 : 8703e : 8830 : 9530 : 9630 : 9650 : 9930 : 64GB PB
BES 5.0.4 ~ BES 10.1
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