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Search took 0.04 seconds. Search: Posts Made By: totalstu
Forum: BES Admin Corner 02-16-2011, 11:30 AM
Replies: 40
Views: 11,707
Posted By totalstu
Re: BES Upgrade 4.1.6 to 5.0.2

Thanks as always for the info/help.
Forum: BES Admin Corner 02-16-2011, 08:24 AM
Replies: 40
Views: 11,707
Posted By totalstu
Re: BES Upgrade 4.1.6 to 5.0.2

So when we move the users to the new BES and EXCH servers we'll need to wipe and reactivate the BB's? IF so, can we just reactivate or do we also need to wipe it?

Thanks
Forum: BES Admin Corner 02-15-2011, 12:19 PM
Replies: 40
Views: 11,707
Posted By totalstu
Re: BES Upgrade 4.1.6 to 5.0.2

For exampe, let's say our current name is "smittytrade" and domain name is smittytrade.com. Our new name is smitty. Our new domain will be called smitty.com. All new servers will join and be part...
Forum: BES Admin Corner 02-15-2011, 08:02 AM
Replies: 40
Views: 11,707
Posted By totalstu
Re: BES Upgrade 4.1.6 to 5.0.2

A possible wrinkle in the plan:

Part of this whole move to the new servers, etc. is to also create a new domain. The name of our organization has changed. Once up, tested, and running properly...
Forum: BES Admin Corner 02-11-2011, 07:50 AM
Replies: 6
Views: 2,136
Posted By totalstu
Re: BES v.4 upgrade

You guys may want to look at this thread.

http://www.blackberryforums.com/bes-admin-corner/241418-bes-upgrade-4-1-6-5-0-2-a.html
Forum: BES Admin Corner 02-02-2011, 07:44 AM
Replies: 40
Views: 11,707
Posted By totalstu
Re: BES Upgrade 4.1.6 to 5.0.2

Thanks for the guidance.

This likely won't happen for a month or two as like I said we're waiting on new servers, storage, etc to arrive, be put in place, configured, etc.
Forum: BES Admin Corner 02-01-2011, 03:05 PM
Replies: 40
Views: 11,707
Posted By totalstu
Re: BES Upgrade 4.1.6 to 5.0.2

Do have T-support, so will get the migration kit.

So we make a new DB on the new DB server, using the 2nd SRP we get from t-support along with the migration kit. Then build new vm for BES and...
Forum: BES Admin Corner 02-01-2011, 02:00 PM
Replies: 40
Views: 11,707
Posted By totalstu
Re: BES Upgrade 4.1.6 to 5.0.2

New hardware for BES server (Currently running in a VM and new will also be a VM (old VM running w2003, new to be running w2008 R2 64-bit)) and new hardware for SQL server. SQL server to run SQL...
Forum: BES Admin Corner 02-01-2011, 01:41 PM
Replies: 40
Views: 11,707
Posted By totalstu
Re: BES Upgrade 4.1.6 to 5.0.2

Hi all,

We'll be moving from old server, BES 4.1.6 to new server, BES 5.0.2, as well as upgrading from SQL 2000 to SQL 2008 in the next couple of months. Just waiting for new SAN and servers to...
Forum: BES Admin Corner 10-07-2010, 07:22 AM
Replies: 5
Views: 1,773
Posted By totalstu
I think I'll just leave it as is. I'm worried...

I think I'll just leave it as is. I'm worried that if I remove the OS and then try to load 5.0 or even the 4.6 from the actual vendor I will have the same issue. Then I would have no device. It's...
Forum: BES Admin Corner 10-05-2010, 02:23 PM
Replies: 5
Views: 1,773
Posted By totalstu
Just in case anyone cares, the issue has to be...

Just in case anyone cares, the issue has to be device related. I just got in a new 8350i and had no issue upgrading to OS5. Still can't on the old device. Not going to worry about it.
Forum: BES Admin Corner 10-01-2010, 12:55 PM
Replies: 1
Views: 1,314
Posted By totalstu
More grief deploying apps

I'd pull my hair out if I had many left to pull.

Ok, just when I thought things we're good regarding pushing app from the BES, I'm now getting "Syntax error in vendorxml line 0, column 0. Reason:...
Forum: BES Admin Corner 09-30-2010, 11:07 AM
Replies: 5
Views: 1,773
Posted By totalstu
No, using a file from Sprint as Telus does not...

No, using a file from Sprint as Telus does not offer v5. I deleted the vendor.xml before running loader. Isn't that the way you get around this mismatch? I've been loading T-Mobile .714 for the...
Forum: BES Admin Corner 09-30-2010, 09:49 AM
Replies: 5
Views: 1,773
Posted By totalstu
Can't upgrade O/S on 8350i

I have an 8350i which has O/S 4.7. I downloaded and installed on a computer v5. I connect the 8350i via USB and run loader.exe. It sees the devices and does it's reading and then when it goes to...
Forum: BES Admin Corner 09-27-2010, 03:32 PM
Replies: 7
Views: 2,427
Posted By totalstu
Well, you learn something new everyday :smile: ...

Well, you learn something new everyday :smile:

So I would have to move them to the default policy, deploy the app, then move them back to the restricted policy? Hoping they don't notice and DL...
Forum: BES Admin Corner 09-27-2010, 02:06 PM
Replies: 7
Views: 2,427
Posted By totalstu
Push app to BB that is restricted from downloading via policy.

Hi,

My issue of pushing apps to devices has been resolved but now I may have another issue. We have a BES (4.1.6.23) policy in effect on all BB's that disallows third party application downloads....
Forum: BES Admin Corner 09-27-2010, 12:47 PM
Replies: 8
Views: 1,450
Posted By totalstu
Ok, i put back the vendor.xml file and was able...

Ok, i put back the vendor.xml file and was able to push the app.

Thanks
Forum: BES Admin Corner 09-27-2010, 12:07 PM
Replies: 8
Views: 1,450
Posted By totalstu
I take that as meaning I should put back the...

I take that as meaning I should put back the vendor.xml file, at least until I need to remove to upgrade an O/S?

Thanks
Forum: BES Admin Corner 09-27-2010, 10:40 AM
Replies: 8
Views: 1,450
Posted By totalstu
Yes to Device.xml (updated so I could activate a...

Yes to Device.xml (updated so I could activate a user with a 9800). There is no vendor.xml as it was deleted to enable O/S upgrades from different vendors.
Forum: BES Admin Corner 09-27-2010, 09:41 AM
Replies: 8
Views: 1,450
Posted By totalstu
The 8330 is running 4.5.0.138. According to the...

The 8330 is running 4.5.0.138. According to the Poynt people the app should work on any OS 4.3 or higher.
Forum: BES Admin Corner 09-27-2010, 07:55 AM
Replies: 8
Views: 1,450
Posted By totalstu
Push app to BB from BES not working

Hi,

I'm having trouble getting an app (Poynt) to push from our BES (4.1.6.23) to a device. I create the software config, etc. but the app does not push down to the device. I checked the...
Forum: BES Admin Corner 09-02-2010, 11:26 AM
Replies: 5
Views: 1,546
Posted By totalstu
Interesting. I have Poynt as a software...

Interesting.

I have Poynt as a software config. When they sent me the files it extracted itself into different folders for different BB models. I did the config and thought that it would it...
Forum: BES Admin Corner 09-02-2010, 07:35 AM
Replies: 5
Views: 1,546
Posted By totalstu
Software Config creation issue

Hi,

Having a problem creating a software config for weathereye. I was given the .cod and .alx files for the weatherye app so I could push it out to my users. Policy in effect restricts them from...
Forum: BES Admin Corner 08-09-2010, 09:07 AM
Replies: 3
Views: 6,364
Posted By totalstu
Ok, so far so good. Would devices that have...

Ok, so far so good. Would devices that have their OS's lower than 4.3 be an issue? I've got about 4 old devices running 4.1 and 3 old devices running 4.2

Thanks
Forum: BES Admin Corner 08-09-2010, 08:35 AM
Replies: 3
Views: 6,364
Posted By totalstu
User can't remember password

Hi,

We're about to implement a password policy. It won't be to invasive, as in requiring a large amount of characters, requiring it to be changed at certain intervals, etc. Our policy will be 4...
Forum: BES Admin Corner 07-05-2010, 10:48 AM
Replies: 9
Views: 4,658
Posted By totalstu
Ok, that was easy and calendar items are syncing...

Ok, that was easy and calendar items are syncing properly. While I was fixing things I also upgrade to MR7 for SP6. Hopefuly that resolves my other issue of Folder Redirection settings changing on...
Forum: BES Admin Corner 06-16-2010, 02:26 PM
Replies: 9
Views: 4,658
Posted By totalstu
Thanks for the info.

Thanks for the info.
Forum: BES Admin Corner 06-16-2010, 10:44 AM
Replies: 9
Views: 4,658
Posted By totalstu
If I'm running a BES manager on a PC do I need to...

If I'm running a BES manager on a PC do I need to update anything on that as well or is updating the BES server all that is required?

Is it possible that after following the procedure to update...
Forum: BES Admin Corner 06-16-2010, 10:17 AM
Replies: 9
Views: 4,658
Posted By totalstu
The new cluster is an Exchange 2003. I read...

The new cluster is an Exchange 2003.

I read that linked document and I'm still confused. Step 3 says to remove the ESM but no where does it say when to resintall it. Would that be step 10?
...
Forum: BES Admin Corner 06-16-2010, 06:33 AM
Replies: 9
Views: 4,658
Posted By totalstu
Upgrading cdo.dll and mapi32.dll on BES

Hi,

I have an issue where the cdo.dll and mapi32.dll on our BES servers is a lower version than on our Exchange 2003 server. It happened after we migratged to a new Exchange cluster. The old was...
Forum: BES Admin Corner 02-09-2010, 03:19 PM
Replies: 0
Views: 789
Posted By totalstu
Exchange Cluster + BB oddity when failing over

Hi,

We have an Exchange 2003 cluster soon to be in full production. For now there are only 5 of like 300 users on the cluster. Our BES is at 4.1.6.

We decided to do a test and failover the...
Forum: BES Admin Corner 07-13-2009, 02:29 PM
Replies: 15
Views: 2,220
Posted By totalstu
About 50 minutes after typing my last reply the...

About 50 minutes after typing my last reply the boss sends me an email, for which the clint rule ran and processed. 10 minutes later I look in that folder on the BB and don't see that email. I do...
Forum: BES Admin Corner 07-13-2009, 01:16 PM
Replies: 15
Views: 2,220
Posted By totalstu
I followed the link and create the registry key. ...

I followed the link and create the registry key. I put the value in decimal rather than hex. Hopefully that doesn't muck things up. Now we wait for emails to arrive and see what happens.

Thanks
Forum: BES Admin Corner 07-13-2009, 10:59 AM
Replies: 15
Views: 2,220
Posted By totalstu
I thought we had something with the "client only"...

I thought we had something with the "client only" rule issue as the boss sent an email after I changed the rule and I could find it in the folder on the BB. I have another folder set up for someone...
Forum: BES Admin Corner 07-13-2009, 08:35 AM
Replies: 15
Views: 2,220
Posted By totalstu
There are a bunch of rules that are "client...

There are a bunch of rules that are "client only", the bosses being one of them. I have deleted that rule and created a new rule which is not "client only". Let 's see what happens going forward.
...
Forum: BES Admin Corner 07-10-2009, 06:41 AM
Replies: 15
Views: 2,220
Posted By totalstu
I do have access to the BES. I am the admin,...

I do have access to the BES. I am the admin, though with no real training. I've been learning on my own, with the help of the fine folks here. I do have that folder checked, along with others I...
Forum: BES Admin Corner 07-09-2009, 10:54 AM
Replies: 15
Views: 2,220
Posted By totalstu
Hide Filed Messages is set to "No" Wireless...

Hide Filed Messages is set to "No"
Wireless Reconicile is set to "Yes"

An email was sent from my boss and Outlook processed the rule to move it to the folder I created for his emails. I can see...
Forum: BES Admin Corner 07-09-2009, 06:34 AM
Replies: 15
Views: 2,220
Posted By totalstu
OK, I rebooted the BES server and then moved...

OK,

I rebooted the BES server and then moved a couple of emails from my Outlook inbox into one of the folders I had set for redirection. I looked into that folder on the BB and there appeared the...
Forum: BES Admin Corner 07-08-2009, 12:48 PM
Replies: 15
Views: 2,220
Posted By totalstu
If I look at the latest message from someone who...

If I look at the latest message from someone who I created a rule for that moves their emails to a specific folder, the folder states Inbox. In Outlook it is not in the inbox as the rule moved it.
...
Forum: BES Admin Corner 07-08-2009, 12:23 PM
Replies: 15
Views: 2,220
Posted By totalstu
Folder redirection, I think. I'd be pulling my hair out if I had any

Hi,

I think my issue is folder redirection but not sure if that is the right terminology. I've searched here and via google but can't determine what is going on.

Our BES is at 4.1.6, fully...
Forum: BES Admin Corner 05-11-2009, 07:05 AM
Replies: 7
Views: 1,747
Posted By totalstu
I was going to upgrade from 4.1.3 to 5.0 but...

I was going to upgrade from 4.1.3 to 5.0 but decided to go to 4.1.6 first and then 5.0 at a later date.

I have two files downloaded. Both are the same size (313MB). One is named besx_4.1.6.exe...
Forum: BES Admin Corner 05-05-2009, 11:02 AM
Replies: 74
Views: 16,397
Posted By totalstu
If I want to change my BES server to another...

If I want to change my BES server to another computer am I best to knifedge my 4.13 to the new server and then upgrade to v5 or upgrade to v5 and then knifedge?

Thanks
Forum: BES Admin Corner 03-26-2009, 12:32 PM
Replies: 5
Views: 1,681
Posted By totalstu
Ok, I got it all set up. I actually called Telus...

Ok, I got it all set up. I actually called Telus BB Data support and using the Telus BIS site they created an account and associated the users OWA email from the other company. The emails from the...
Forum: BES Admin Corner 03-19-2009, 06:34 AM
Replies: 5
Views: 1,681
Posted By totalstu
Ok, I don't know what I'm doing. The user...

Ok, I don't know what I'm doing.

The user has a mailbox, lets call it joe@smith.com. It is on the exchange server at smith.com. He want to receive those on his BB, which is attached to our BES. ...
Forum: BES Admin Corner 03-18-2009, 06:37 AM
Replies: 5
Views: 1,681
Posted By totalstu
I didn't think my idea would work. Is there a...

I didn't think my idea would work. Is there a link to a thread or document on how to us BIS to connect to OWA, etc, or would I configure it like I would if the user wanted access to his...
Forum: BES Admin Corner 03-17-2009, 02:27 PM
Replies: 5
Views: 1,681
Posted By totalstu
BB with 2 different domain exchange accounts

Hi,

I have a user with one of our BB's attached to our BES. He currently uses OWA to connect to someone else's exchange server so he can see email sent to him at that account. Is it possible to...
Forum: BES Admin Corner 02-17-2009, 01:18 PM
Replies: 10
Views: 3,282
Posted By totalstu
Ok, it was a permissions thing. While the...

Ok, it was a permissions thing. While the inherited settings copied themselves over, send as, receive as, and administer information store permissions did not. I added those to the besadmin account...
Forum: BES Admin Corner 02-17-2009, 12:17 PM
Replies: 10
Views: 3,282
Posted By totalstu
It's been like 2+ hours since adding the user to...

It's been like 2+ hours since adding the user to the BES and I still get the same message. Once I get back from lunch I will look at permissions on the new exchange server.
Forum: BES Admin Corner 02-17-2009, 10:48 AM
Replies: 10
Views: 3,282
Posted By totalstu
So I ran a test with the mismatched files on the...

So I ran a test with the mismatched files on the exchange and bes server. I created a test user and put their mailbox on the new, completely updated, exchange server. I added the user to the BES. ...
Forum: BES Admin Corner 02-13-2009, 03:59 PM
Replies: 10
Views: 3,282
Posted By totalstu
Interesting. I guess that leaves me a couple of...

Interesting. I guess that leaves me a couple of optons.

1. Leave the BES users on the old exchange server and give some time to see if other people here report bad findings with the new update or...
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